What is the correlation between manufacturing performance and quality? That question comes up a lot this time of year because of the publication of The Harbour Report, Harbour and Associates' comprehensive guide to automotive manufacturing performance, and J.D. Power and Associates' Initial Quality Survey of new vehicles.
These two key industry reports may deal with different subjects. But the two reports are inextricably linked because many of the same processes and practices that improve a plant's quality performance also impact manufacturing operations as well.
As part of The Harbour Report's study of automotive manufacturing, our Harbour team looks at all of the …
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